Tom-N-Jerrys Boat Center – Traits The Great Anglers Possess

The team at Tom-N-Jerrys Boat Center knows that many of the people who make use of their services are anglers who want to be able to buy boats that will serve their needs when they are fishing. That’s why the company employs many people who are experienced sailors and anglers in their own right, so that they can provide quality advice. The following are all traits that the best anglers tend to possess.

Patience

Fishing is not a high-paced activity and those who approach it with the aim of catching a lot of fish all of the time are soon going to find themselves frustrated. The best anglers recognize that patience is often key to landing the big catches and they will be willing to put the work in to make sure they are in the right places at the right times.

Knowledge

Good anglers also recognize that the quality of their gear will play a large role in how well they do, as well their knowledge of the habits of various kinds of fish and where such specimens can most commonly be found. With all of this knowledge combined, they can plan out their fishing adventures to ensure that they get the most out of them.

Friendliness

Tom-N-Jerrys Boat Center hires so many experienced anglers because they are friendly people who are more than happy to help those who have less experience. Fishing is a surprisingly social activity, especially if you join a club, so friendliness is important if you want to be able to help novices along.

 

Tom-N-Jerrys Boat Center – The Secrets of Good Customer Service

Tom-N-Jerrys Boat Center has been serving the local community of Mount Vernon for around forty years because the company has always placed great emphasis on providing stellar customer service. They employ people who have true passion for boating, which is reflected in the way that they help the company’s customers. The following are all secrets to providing brilliant customer service.

Have Knowledge

If you don’t know enough about your industry, you aren’t going to be able to provide the level of service that your customers expect from you. The companies that achieve success tend to be able to establish themselves as authorities in their industry, with the first step to doing this often being to ensure that all customer-facing professionals are able to answer customer questions competently.

Always Be Professional

There will be times when discussions with customers can get a little heated, especially when customers are frustrated about a service or don’t believe that their needs are being met. It is crucial that customer service personnel in this situation maintain their cool and act professionally at all times. Answer questions and don’t get into shouting matches, as this damages the reputation of the company.

Hire The Right People

Tom-N-Jerrys Boat Center knows that to provide great customer service, you need to have people in place who have passion for their industry and a willingness to learn as much as possible so that they can help people. When hiring, you should always look for prior experience and interests relating to what your company does, in addition to considering how well the potentially hire can be trained.