Tom-N-Jerry’s Boat Center – Yamaha Onboard Dealer

Tom-N-Jerry’s Boat Center is a boat dealer and boating supply store based in Mount Vernon, Washington, offering a full range of boating supplies and models suited for everyone’s boating needs. The store is a Yamaha onboard dealer because its owner and staff believes in the excellence of Yamaha products and stands by their many offerings to boaters of all kinds. Tom-N-Jerry’s is always working to find the best products they can offer boaters in all kinds of situations. Their salesmen are there to make customers feel comfortable and try to offer the best possible boat and boat products for their specific vision using their experience and knowledge.

Tom-N-Jerry’s Boat Center became a Yamaha onboard dealer because of the high demand for such products in Western Washington, especially near Mt. Vernon, which boasts access to excellent boating routes and areas in the San Juan Islands and elsewhere. Many people in the area love their Yamaha onboard products, especially the V8 F350C motor, which is the world’s first 5.3-liter four stroke outboard. This model produces unmatched displacement and up to forty-five percent more thrust than 250hp-class outboard motors, according to testers. These models use Variable Camshaft Timing, which can dramatically decrease or increase throttle and power quickly and efficiently.

Tom-N-Jerry’s Boat Center carries products from all of the most reliable boating and motor companies, including Honda Marine, Yamaha Marine, Volvo Penta, Mercruiser, Lowrance, and Garmin. Its customers throughout western Washington know the difference that Tom-N-Jerrys makes with its offered products.

Tom-N-Jerrys Boat Center – The Secrets of Good Customer Service

Tom-N-Jerrys Boat Center has been serving the local community of Mount Vernon for around forty years because the company has always placed great emphasis on providing stellar customer service. They employ people who have true passion for boating, which is reflected in the way that they help the company’s customers. The following are all secrets to providing brilliant customer service.

Have Knowledge

If you don’t know enough about your industry, you aren’t going to be able to provide the level of service that your customers expect from you. The companies that achieve success tend to be able to establish themselves as authorities in their industry, with the first step to doing this often being to ensure that all customer-facing professionals are able to answer customer questions competently.

Always Be Professional

There will be times when discussions with customers can get a little heated, especially when customers are frustrated about a service or don’t believe that their needs are being met. It is crucial that customer service personnel in this situation maintain their cool and act professionally at all times. Answer questions and don’t get into shouting matches, as this damages the reputation of the company.

Hire The Right People

Tom-N-Jerrys Boat Center knows that to provide great customer service, you need to have people in place who have passion for their industry and a willingness to learn as much as possible so that they can help people. When hiring, you should always look for prior experience and interests relating to what your company does, in addition to considering how well the potentially hire can be trained.